Our client is a global shipping and freight forwarding organization enabling their customers to penetrate global markets with high-quality and professional cross-border services through logistics, air freight, and ocean freight. They also have customs brokerage, international relocations, e-commerce, and international parcel delivery.
A holistic B2B supply chain and packaging solution platform, which connects suppliers and customers using the latest innovative technology, was implemented by our team, including artificial intelligence, machine learning, and chatbot integration. Our solution was implemented for this sizeable Japanese client, cutting across APAC and Japan. The primary objective of our solution was to reduce the manual input workload, and increase supply chain visibility and operational efficiency, improve data accuracy, thus providing timely delivery and customer satisfaction.
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