Customer Experience Management strategies Web-Synergies-Insights
July 16, 2013 06:30 PM

We’ve Got It Covered

Sara Angeles, writing in Business News Daily, outlines ten tech tasks that small businesses should outsource.  In her article she identifies the following: 


  1. Infrastructure
  2. Cloud hosting
  3. Customer relationship management (CRM)
  4. E-commerce
  5. Cybersecurity
  6. Two-factor authentication
  7. Web design and development
  8. Social media
  9. Business applications
  10. Projects outside scope of expertise

Naturally we are delighted to see these recommendations in print as they exactly match the range of solutions and services that Web Synergies offers to all its clients.

Software Architect, Dmitry Yakovlev, the author of Marrying an IT vendor: A dating guide for startups, is quoted in the article as saying that “Businesses should outsource these types of infrastructures as much as they can, especially those that don’t have IT people in-house.”

But we would also add, that these services need not be restricted to SMEs.  Larger scale enterprises can also make significant cost savings by outsourcing their IT services.

Many choose to use us to outsource the hardware and storage they require to support their business operations. For more information have a look at this web site section.

Results and costs are the two key determinants that should affect your decision as to whether you outsource or not. Choosing an IT partner like Web Synergies that knows your industry should also seen as a distinct advantage.

Mike Atwood from Booz & Company believes that understanding your “basis of competition” is the first step you should make in any outsourcing decision making.

His check list includes maintaining the necessary quality levels, reducing expenses, avoiding using your own capital and giving you “more hours in the week to focus on delivering and improving your competitive differentiation. If they can, then outsourcing is the best way for you to proceed and enhance your competitive basis.”

When you are considering just how much to delegate to a third party provider remember to also factor in 24/7 client support and data security.

As we like to say at Web Synergies “we’ve got it covered“.  So contact us today to talk through the best options for your business.  Email: sales@websynergies for a free, no-obligation quote.

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