The year 2020 was the beginning of a new decade filled with promise, optimism and excitement. Just like people around the world had planned vacations, life events, and career growth, technology companies were poised and ready to delve into cutting-edge projects such as the internet of things (IoT), next-generation telecommunication networks.
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Odds are, you are most probably reading this from home, and not from the building you used to visit every day, called your office. The Covid-19 pandemic has led to a forced worldwide experiment in remote working as people across the world are encouraged to limit person-to-person interactions as far as possible.
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The concept of outsourcing has always existed as a way of doing business, where suppliers, contractors, and intermediaries were put in charge of organizing the production of goods and services. In recent times, outsourcing has increased in scale (the volume of outsourcing) and scope (the number of activities outsourced).
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