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Job Title
Senior Business Analyst

Location:
Ho Chi Minh City, Vietnam (Hybrid)

Experience:
5+ years

Job Overview:

Web Synergies is looking for an experienced Senior Business Analyst to join our team and help drive the development of SaaS-based IoT/IIoT platforms. You will be responsible for gathering requirements, creating functional specifications, and working closely with cross-functional teams to ensure timely delivery and success of the project.

Key Responsibilities:

  • Gather, analyse, and document SaaS-based IoT/IIoT solutions requirements.
  • Translate business needs into functional specifications, user stories, and wireframes using Figma.
  • Collaborate with engineering, product, and business teams to align project goals and track progress.
  • Identify and resolve project risks and issues, ensuring timely resolution.
  • Work on software optimisation to improve SaaS IoT platform performance and support architectural decisions.
  • Facilitate Agile ceremonies and contribute to DevOps practices for continuous integration and deployment (CI/CD).

Required Skills & Experience:

  • Strong experience in business analysis for SaaS-based IoT/IIoT platforms
  • Proficiency in JavaScript and understanding of front-end and back-end integration
  • Familiarity with security standards (e.g., OWASP, ISO, IEC)
  • Strong experience with Agile methodologies and Azure DevOps
  • Ability to work with global teams and strong stakeholder management skills
  • Excellent proficiency in English for global collaboration

Preferred Qualifications

  • Engineering degree or equivalent experience in IT, IoT, or software development
  • 5+ years of experience in SaaS-based IoT/IIoT solutions

Benefits:

  • Attractive compensation package.
  • 13th month salary.
  • 100% salary during probation.
  • Laptop and necessary working equipment provided.
  • 2 extra holidays per year.
  • Annual health check.
  • Free snacks and bike parking.
  • Exposure to international projects and flexible working environment.

To apply, send your resume to huyen.nguyen@websynergies.com.

About Web Synergies

Web Synergies is a global IT company headquartered in 𝐒𝐢𝐧𝐠𝐚𝐩𝐨𝐫𝐞 with offices in India, Japan UAE, USA and Vietnam that provides innovative consulting services and solutions to companies. We help organizations stay ahead of change and achieve long-term success based on business transformation. Our teams design and implement winning strategies for clients by harnessing the power of new technologies and tailoring them to specific business transformation requirements.

What People Are Saying About Us

	Arun-Singh

Arun Singh

Sr. PHP Developer

Working at Web Synergies has been an incredible experience. The positive, collaborative environment and meaningful projects have enabled my professional growth. I appreciate the supportive team and leadership that values innovation. Proud to be part of Web Synergies!

Life at Web Synergies

Home of talented engineers, designers, and thought leaders, our highly flexible work environment, coupled with a blend of traditional workstations, hybrid work options, and deep breakouts, provides the ideal stage to strategize and execute process work while nurturing creative ideas. Our offices across Singapore, India, Japan, UAE, USA and Vietnam offer you a platform to learn, build and grow.

Web Synergies experience - a collective, diverse work culture, a vibrant community, and a whole bunch of perks and benefits:

  1. Competitive salaries
  2. Commuter benefits
  3. Flexible work hours
  4. Generous leave policies
  5. Self-development activities

Value

value-1

Diversity, Equity, and Inclusion

At Web Synergies, we embrace diversity, valuing unique perspectives and experiences. We strive to help individuals progress by celebrating and leveraging the richness that diverse perspectives bring to the forefront.

value-2

Building Sustainability

Building sustainability: economic, social, environmental value in short, mid, long term. Stakeholders crucial. Our concept: Environment, Economics, Social Justice. Human rights, gender equality vital for sustainable development.

value-3

Create a Positive Influence

Web Synergies thrives on positive influence, open communication, collaboration, and celebrating achievements. We prioritize a supportive work culture and employee well-being, leading by example and fostering a cohesive, motivated team.