Job Overview:

Web Synergies is seeking a ServiceNow Technical Specialist to join our team. The ideal candidate will have 4-6 years of experience in ServiceNow development, administration, and integrations. This role involves managing integrations with third-party tools like SCCM, CrowdStrike, and Qualys, as well as supporting CMDB and IT service management.

Key Responsibilities:

• Develop and configure integrations between ServiceNow and third-party tools like SCCM, CrowdStrike, and Qualys
• Support CMDB data integrity, asset discovery, and reconciliation
• Prepare and present weekly status reports (PPT) for Service Owners and monthly reports for Product Owners
• Plan and coordinate server refresh activities across regions, ensuring minimal downtime
• Review, analyse, and implement ServiceNow change requests
• Work closely with cross-functional teams to resolve ServiceNow-related issues and provide technical guidance to end-users

Required Skills and Experience:

• 5+ years of experience in ServiceNow development, administration, and integrations
• Strong knowledge of ServiceNow CMDB, ITSM modules, and API integrations
• Experience with REST API, SOAP integrations, MID Servers, and data transformations
• Proficiency in preparing PowerPoint reports for stakeholders
• Familiarity with SCCM, CrowdStrike, Qualys, and IT asset management processes
• Knowledge of ITIL processes and change management best practices

Preferred Certifications:

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Implementation Specialist (CIS) – ITSM or CMDB
• ITIL v4 Foundation Certification

Why Join Us:

At Web Synergies, you’ll have the opportunity to work in a dynamic environment, developing and optimising ServiceNow solutions that are critical to business operations. If you’re passionate about IT service management and cloud integrations, apply today!

Contact:
Vamsi Krishna – vamsikrishna.r@websynergies.com