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Job Title
Service Delivery Manager

Total years of Experience
5+ years in service management, ITIL processes, and stakeholder management.

Specific Work Location
Bangalore (Hybrid)

Key Responsibilities

  • Channel Management: Ensure seamless service delivery.
  • Service Management: Utilize ITIL processes to improve service quality.
  • Problem Management: Identify and resolve issues.
  • Documentation: Create and maintain process documents.
  • Stakeholder Management: Maintain strong relationships with stakeholders.
  • Change Management: Lead and report on change initiatives.

Skills

  • Communication: Strong verbal and written skills.
  • Microsoft Applications: Proficiency in Word, Excel, and reporting tools.
  • Ticketing Systems: Experience with Remedy/ServiceNow.
  • Certifications: ITIL certification is a plus.

Apply Now:

Send your updated resume to sirisha.badditi@websynergies.com.

About Web Synergies

Web Synergies is a global IT company headquartered in π’π’π§π πšπ©π¨π«πž with offices in India, Japan UAE, USA and Vietnam that provides innovative consulting services and solutions to companies. We help organizations stay ahead of change and achieve long-term success based on business transformation. Our teams design and implement winning strategies for clients by harnessing the power of new technologies and tailoring them to specific business transformation requirements.

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What People Are Saying About Us

Arun-Singh

Arun Singh

Sr. PHP Developer

Working at Web Synergies has been an incredible experience. The positive, collaborative environment and meaningful projects have enabled my professional growth. I appreciate the supportive team and leadership that values innovation. Proud to be part of Web Synergies!

Life at Web Synergies

Home of talented engineers, designers, and thought leaders, our highly flexible work environment, coupled with a blend of traditional workstations, hybrid work options, and deep breakouts, provides the ideal stage to strategize and execute process work while nurturing creative ideas. Our offices across Singapore, India, Japan, UAE, USA and Vietnam offer you a platform to learn, build and grow.

Web Synergies experience - a collective, diverse work culture, a vibrant community, and a whole bunch of perks and benefits:

  1. Competitive salaries
  2. Commuter benefits
  3. Flexible work hours
  4. Generous leave policies
  5. Self-development activities

Value

value-1

Diversity, Equity, and Inclusion

At Web Synergies, we embrace diversity, valuing unique perspectives and experiences. We strive to help individuals progress by celebrating and leveraging the richness that diverse perspectives bring to the forefront.

value-2

Building Sustainability

Building sustainability: economic, social, environmental value in short, mid, long term. Stakeholders crucial. Our concept: Environment, Economics, Social Justice. Human rights, gender equality vital for sustainable development.

value-3

Create a Positive Influence

Web Synergies thrives on positive influence, open communication, collaboration, and celebrating achievements. We prioritize a supportive work culture and employee well-being, leading by example and fostering a cohesive, motivated team.