CRM solutions Microsoft CRM Platform


As a Microsoft Certified Gold Partner, Web Synergies helps enterprises enhance their business activity through customer engagement, accelerate sales & marketing, improve customer support operations and positively impact ROI. We implement, integrate and deploy MS CRM Suite as per your unique business needs.

The Microsoft Dynamics CRM 365 system automates sales & marketing and customer support teams to manage relationships more efficiently and productively in a fast-paced and hyper-competitive business environment. Our Customer Relationship Management Solution (MS Dynamic CRM) advocates to enrich the customer experience, streamline business processes, architect technology coherence and nurture business operations.

Different CRM solutions to cater for your needs

Sales CRM

Manage your sales processes effectively.

Marketing CRM

Improve marketing and support for your sales teams.

Social CRM

Build valuable business relationships with social networking.


Build custom solutions to boost your customer relationships.

Service CRM

Deliver exceptional service to your valued clients.

Marketing CRM + Automation

Improve your ROI by integrating sales process with marketing.

Key Benefits of Customer Relationship Management

Integration with Office and Outlook

Easy integration of data into the Microsoft Office system application, insightful productivity, accurate access, and precise analytics with associated tools like search filters, real-time reporting, advance finds and business process.

Microsoft CRM on Cloud

Adapts the remote servers to provide on-demand performance from presales to customer services. Pipeline business opportunities for SMBs, SMEs and Enterprises.

Refine Sales and Marketing Campaign

Allows us to set up, manage, run, analyze and refine marketing campaigns. Simplify marketing tasks and automate engagement such as lead list, customer-specific campaign, marketing results, and sales forecast.

Mobile CRM

Easy sync of middleware or server components and out-of-the-box functionality. An infinite scenario to mobilize your CRM, customize all platforms at once, and configure entities required.

Integrates with Microsoft SQL

Reporting engine and analytics tool has an ability to integrate with MS SQL Integration Services (SSIS) to view insightful business reports. It streamlines a robust architecture (toolkit) for high-performance data integration solutions.

Why should Web Synergies be your CRM provider?

  • Microsoft Gold Managed partner with extensive global experience
  • Capable of handling on-premise implementation, on-demand CRM software, and hosted MS CRM
  • Experienced in building extended applications & unlimited customization, while reducing your setup costs
  • We can guide and advise on how to improve business productivity and generate greater customer loyalty
  • Flexible and Affordable. Able to support and handhold post-implementation, as per your growing needs
  • Extensive experience in seamless integrations to external systems like ERP, Loyalty, and Analytics

Success Stories

Happy Clients

Yokogawa has made the right decision to engage Web Synergies to develop a web portal for their engineering standards. Our business is executing mega industrial automation projects and as a Japanese company we appreciate Web Synergies focus on client satisfaction.

The design proposed, the implementation and the flexible approach of Web Synergies team made a tremendous impression on us and has proven to be robust.

Web Synergies is proven to have the same values as our company and as a passionate project team we made the portal a resounding success in all our Engineering Office worldwide, with great potential to help engineers meet the future demands of managing the asset lifecycle of our clients.

- Cor Arie Beetsma,
General Manager, Yokogawa Global Engineering Solutions Centre.

Kudos and a big thank you to our cross-country teams, agency and tech partners for their great work. We just completed the launch of 10 new websites across Eastspring markets to enhance online brand and customer experience! Ready for a break.

- Christian Fleischer (Head of Marketing),
Eastspring Investments.


Fast, reliable and committed to providing good service, Web Synergies have been integral to the success of our new web portal.


- Lim Tanguy,
Director, Pro Bono Services, The Law Society of Singapore.

Get In Touch

Reach out to us to understand how we can develop customized technology solutions to address your organizational challenges.